Limitation of Liability
The seller strives to ensure that the information published on the website handmadebucisu.com is accurate and up to date. However, product characteristics, delivery times, or prices may change before the information on the website is updated accordingly. In such cases, the customer will be informed of the changes and will be given the option to withdraw from the order.
All products available in the online store handmadebucisu.com are handmade; therefore, minor variations in details may occur. Product colours shown in photographs may vary depending on the display settings of individual devices.
Complaints and Dispute Resolution
The seller complies with applicable consumer protection legislation and seeks to resolve any disputes amicably.
Complaints may be submitted by email to: [email protected].
The complaint handling procedure is confidential.
Out-of-Court Consumer Dispute Resolution
In accordance with the provisions of the Consumer Dispute Resolution Act, the company Suzana Oprešnik s.p. does not recognise any alternative dispute resolution provider (ODR) as competent for resolving consumer disputes.
As an online retailer, the company provides a link on its website to the Online Dispute Resolution (ODR) platform, available at: http://ec.europa.eu/odr
This Legal Notice is valid from 29 January 2026.